QUESTIONS

common questions

01 getting started

  • The first step is to apply to work with us. We review every application within two business days to determine whether the 6-Month Root Cause Reset may be a good fit. If it looks like a fit, we’ll invite you to schedule a complimentary 30-minute consultation to talk through what you’ve been experiencing, answer your questions, and decide together whether working together makes sense.

  • The Root Cause Reset is our comprehensive 1:1 functional nutrition program for people with persistent symptoms who want to better understand what may be contributing to how they feel. We bring your symptoms, health history, lifestyle, and testing together to build personalized nutrition, supplement, and lifestyle recommendations. Over six months, we work with you to implement those recommendations, monitor your progress, and make adjustments based on what we learn.

  • We work alongside your medical care, not instead of it. We don’t diagnose medical conditions or prescribe medications, and we’ll refer you back to your medical team when something falls outside our scope. When appropriate, we can also coordinate with your other providers.

  • We’re both Certified Nutrition Practitioners with training in physiology, biochemistry, nutrition, and functional laboratory interpretation. Our education emphasizes systems biology, root-cause investigation, and evidence-informed practice, with additional training in areas including hormones, metabolism, gut health, environmental exposures, and the microbiome.

02 testing & supplements

  • The Root Cause Reset includes a comprehensive blood panel with 100+ markers and two specialty functional tests selected based on your symptoms, health history, and what we’re investigating. We choose testing individually rather than running the same panels for every client. We may also use follow-up testing when it can provide useful information about your progress or help guide next steps.

  • Yes. We review relevant recent lab results alongside your symptoms and health history and use them as part of the larger picture. Depending on what you’ve already completed and when, those results may also help inform which testing makes the most sense for your case.

  • Conventional and specialty functional testing can provide different types of information, and we use both when appropriate. Rather than relying on any single test or result, we interpret your testing alongside your symptoms, health history, and lifestyle to better understand what may be contributing to how you feel. We only recommend testing when we believe the information can help inform your care.

  • It depends on the test. Before you begin testing, we’ll provide instructions for any supplements, medications, foods, or lifestyle factors that could affect your results.

  • Timing varies depending on the tests we select. Some require a single collection, while others take place over several days. Once you complete and submit your testing, results typically become available over the following few weeks.

  • No. The Root Cause Reset includes the testing outlined in the program, but supplements are purchased separately. We tailor supplement recommendations to your individual needs rather than using the same protocol for every client.

  • No. Functional tests are not covered by insurance. However, many people are able to use HSA or FSA funds to pay for testing. We review all costs before ordering any tests.

  • Yes. That’s why we review your medications, supplements, and medical history before making recommendations.

03 logistics & expectations

  • Yes. We’re based in Austin, but we work with clients virtually. Testing availability and logistics can vary by location, which we’ll confirm before you enroll.

  • Many of the specialty functional tests we use can be completed at home and returned directly to the laboratory. Blood work requires an in-person draw at a laboratory collection center. We’ll provide instructions for completing each test included in your program.

  • The investment for the six-month Root Cause Reset is $7,497. You can pay in full or choose a payment plan, and we accept HSA and FSA.

  • Six months gives us time to see how your recommendations work in practice and make changes based on how you respond. We use your follow-up sessions to review progress, answer questions, and adjust your recommendations as we learn more. When appropriate, we can also use follow-up testing to evaluate changes and help guide next steps.

  • Progress doesn’t always follow a predictable timeline. If something isn’t changing as expected, we reassess what’s working, what isn’t, and whether the protocol needs to change. We may adjust recommendations, revisit earlier findings, or investigate further based on what we learn.